Last updated: 22 February 2023
These terms and conditions (the “Terms“) are applicable to all Goods provided by Work Solution i Sverige AB (Reg. No. 559047-4093) “Work Solution“, “us“, “our“, “we” or the “Seller“).
By “you” or the “Buyer” we mean the legal entity that is ordering the Goods from us.
The parties are jointly referred to as the “Parties“, each being a “Party“.
You may contact us through our Contact form (www.worksolutionsverige.se/kontakta-oss/) (“Contact Information“).
As these Terms will apply when you purchase goods from us, we recommend that you read and understand these Terms.
“Account” means the account that you register and create on the Site.
“Confidential Information” means any commercial, financial, technical and other information, as well as know-how and experience.
“Contact Information” means the information set out under the section “Contact Information” above.
“Contract” refers to either the purchase agreement signed by both Parties, or any purchase order or purchase order form accepted by the Seller in writing together with these Terms, or any other way of which these Terms define or describes how a contract comes into existence. These Terms apply to the order by you and supply of Goods by us to you.
“Entire agreement” means the Contract is the entire agreement between you and us in relation to its subject matter. You acknowledge that you have not relied on any statement, promise or representation or assurance or warranty that is not set out in the Contract.
“Functions” means the Site, and your Account.
“Privacy Policy” means our Privacy Policy (www.worksolutionsverige.se/integritetspolicy/) which describes how we process your personal data.
“Goods” means the goods described under the section “Goods” below which we make available to our customers together with any other related goods, equipment, services and information made available by us to you.
“Site” means our website (www.worksolutionsverige.se).
“Language” means these Terms and the Contract are made only in the English language.
We provide everything from paper and soap to disinfectants and cleaning supplies, all of which are designed to help businesses maintain a clean and healthy work environment (the “Goods“). More information about the Goods can be found on the Site.
The images of the Goods on the Site are for illustrative purposes only. Although we have made every effort to display the Goods accurately, we cannot guarantee that the display of the Goods accurately reflects the delivered Goods. Your Goods may vary slightly from those images. The packaging of the Goods may vary from that shown in images on the Site.
Before your purchase of the Goods we wish to inform you about the following conditions relating to the Goods, or the use of the Goods: As a hygiene supplier, we take product safety very seriously. While many of our products are designed to be safe and easy to use, some products may contain hazardous materials that require special handling or precautions.
To ensure the safety of our customers, we provide detailed data sheets for all of our products that may pose a risk to human health or the environment. These data sheets contain information about the potential hazards associated with the product, as well as instructions for safe handling and disposal. We strive to provide safe products to our customers and take great care in sourcing and manufacturing our products. We work closely with our suppliers and manufacturers to ensure that all of our products meet rigorous safety standards and comply with relevant regulations.
If you have any questions or concerns about the safety of our products, please don’t hesitate to contact us. We are committed to providing our customers with the highest level of service and support, and we will do our best to ensure that you have all the information you need to make informed decisions about your purchases.
You can create an Account to order the Goods. You are not allowed to transfer the Account to others, and you may only sign up one (1) Account. Once an Account has been successfully created, and payment has been made where prepayment is required, the Goods will be available and ready to use or order, as instructed on the Site.
The Goods shall be ordered in accordance with the instructions on the Site.
Acceptance of your order will take place when we email you, at which point a contract will come into existence between you and us. Although we hope to be able to supply all the ordered Goods, we reserve the right, at our discretion and without the need to give reasons, not to accept any order at any time. If we refuse your order we will let you know as soon as reasonably possible. If we are unable to confirm your order, we will inform you of this in writing and will not charge you anything.
The information about the Goods contained on the Site may occasionally be incorrect, incomplete or out of date. Where information is incorrect we reserve the right not to accept your order for the affected Goods, or if your order has already been accepted, not to supply the affected Goods to you. In the event of this happening, we will notify you about this using the contact information that you have provided to us.
If you need to change an order, please contact our customer service using the Contact Information. We will let you know if the change is possible. If it is possible we will let you know about any changes to the price of the Goods, the timing of supply or anything else which would be necessary as a result of your requested change and ask you to confirm whether you wish to go ahead with the change.
During the order process we will let you know when and where we will provide the Goods to you.
We may charge a delivery fee. The delivery fee can depend on the number of Goods, the type of Goods, weight, volume and whether you want delivery to a collection point or to a specified address. Depending on freight alternative, freight costs and delivery times may also vary. We do not guarantee that all freight alternatives are available at the agreed destination of delivery.
Delivery dates are estimates, unless we have agreed in writing to deliver Goods on a fixed date. Our delivery is conditional upon your fulfilment of your own obligations under this and other agreements with us.
The delivery time shall not begin until we have received all necessary information from you and the payment obligations agreed upon have been fulfilled.
We are entitled to perform partial deliveries.
Before the delivery of the Goods you shall ensure that there is sufficient access and space for the delivery of the Goods, this includes ensuring that any staircases and lifts providing access are suitable for the delivery. It is your responsibility to clear the area where the delivery is taking place from fragile objects which could be damaged during the delivery.
Title and risk of the Goods shall pass to you when delivery of the Goods is complete.
If a failure to perform a delivery is due to Force Majeure or any other event that we are not responsible for, e.g. mobilisation, war, uprising, natural catastrophes, industrial dispute, strike, lock-out, administrative measures, or similar events, the time of delivery shall be extended with a period corresponding in length to the event that has caused the delay plus a reasonable start-up period.
If our ability to deliver the Goods to you is prevented or delayed by any failure by you to fulfil any your obligations in these Terms or other agreements between you and us (Your Default) we will be entitled to suspend the delivery of the Goods until you remedy Your Default, and to rely on Your Default to relieve us from the delivery of the Goods. In certain circumstances Your Default may entitle us to terminate the Contract under the terms set out further below (Termination) and it will be your responsibility to reimburse us on written demand for any costs or losses we sustain or incur arising directly or indirectly from Your Default.
The Buyer shall be liable for all costs, expenses and loss that might arise in the event that the Buyer does not collect the Goods on the agreed date and at the agreed place of delivery. In such an event or in an event of Your Default we shall be entitled to within days after written notice to you to resell the Goods that you have failed to collect or that we because of Your Default have failed to deliver to you.
The price of the Goods that the Buyer is obliged to pay is set forth in the Contract. The Buyer may, depending on what the Parties agree on, be liable to pay for other costs, expenses and charges such as packaging and transportations.
The prices quoted on our site at the time you submit your order, or, if applicable, may be calculated on a time and materials basis in accordance with our daily fee rates, as displayed on our site at the time you submit your order. The prices may change from time to time, but changes will not affect any order you have already placed.
Our prices indicate whether or not the prices are exclusive or inclusive of VAT. The Buyer shall be liable to pay VAT at the prevailing rate.
If we discover an error in our pricing we will inform you as soon as possible and you will then be given the option of cancelling or re-confirming your order at the correct price.
If for any reason we are unable to contact you using the contact details you have provided we will treat the order as cancelled and notify you by email.
It is always possible that, despite our reasonable efforts, some of the Goods on our site may be incorrectly priced. If the correct price for the Goods is higher than the price stated on our site, we will contact you as soon as possible to inform you of this error and we will give you the option of continuing to purchase the Goods at the correct price or cancelling your order. We will not process your order until we have your instructions. If we are unable to contact you using the contact details you provided during the order process, we will treat the order as cancelled and notify you in writing. However, if we mistakenly accept and process your order where a pricing error is obvious and unmistakable and could reasonably have been recognised by you as a mispricing, we may cancel supply of the Goods and refund you any sums you have paid.
Payment for the Goods can be made in accordance with what is set out below.
We offer payments by way of:
The Seller may invoice you for the Goods in advance or in arrears, with the frequency agreed for the period contracted. You agree that we may issue electronic invoices, which will be sent to the email address you have provided in your Account or upon ordering of the Goods. You must keep the payment information provided to us accurate and up-to-date.
We are entitled to perform a credit check when we in our sole discretion deem this is needed.
You agree to pay within the set time for the payment method you choose. We have the right to close down your Account until you have paid for all the charges incurred by you. Payment after the due date can entail late payment fees and interest.
If the Seller agrees to perform installations, assembly or other works relating to the Goods the Buyer shall bear all the costs incurred in relation therewith. For installation or agreed works the Seller shall be entitled to compensation in accordance with the rates listed on our website.
Installation or other works will be performed during normal weekdays and working hours and the Buyer shall keep its premises clear so that the Seller may perform the agreed installation or other agreed works at the Buyer’s premises. The Seller may instruct the Buyer to remove obstacles or perform other actions necessary for the Seller to perform the agreed installation or other agreed works.
The Buyer shall be required to perform inspections of the installation or other works performed by the Seller and the Buyer shall within seven (7) days after completed installation or completion of other work notify the Seller of any complaints relating to the installation or other works performed by the Seller. If the Buyer does not notify the Seller in accordance with this section the Seller shall not be responsible for any such defects etc that the Buyer should have notified the Seller of.
The Buyer may cancel its order by notifying the Buyer within 3 days after our acceptance of your order.
A cancelation will be subject to the Buyer’s payment of cancelation charges such as lost earnings, wasted costs, administrative costs, and other costs incurred by us as a result of the Buyer’s cancelation. In the event that we are obliged to pay a refund, such refund will be paid within 14 days of us notifying you about our decision to refund.
If the Buyer wishes to cancel the order, you shall contact us using the Contact Information provided.
Termination. Without limiting any of our other rights, we may suspend the delivery of any Goods ordered by the Buyer, or terminate the Contract with immediate effect by giving written notice to you if:
Consequences of termination. On termination of the Contract for any reason the Buyer shall immediately, to the Seller, pay for all of the Goods that the Buyer has ordered and that are still unpaid including interest and other cost that the Buyer might be liable to pay. In respect of Goods that have been delivered but for which no invoice has been submitted, the Seller shall submit an invoice, which shall be payable by the Buyer immediately on receipt.
Survival. Any provision of the Contract that expressly or by implication is intended to come into or continue in force on or after termination will remain in full force and effect.
The Seller offers the Goods to companies and other legal entities. The Buyer warrants that you are authorised to enter into these Terms on the behalf of the legal entity as well as to use all Functions.
These Terms constitute the entire agreement between us in relation to the Functions. You warrant that the persons ( e.g. employees and representatives) you authorise to create Accounts and use the Functions have read and understand the Terms. You are at all times responsible for the use of Functions under these Terms, including by such persons – as if it was you using the Functions.
When you use the Functions, you must always comply with all applicable laws, regulations and public orders. You shall not access the Site other than through interfaces provided by us and as otherwise expressly authorised under these Terms. You may not use the Functions in a manner contrary to our, or any third party’s, rights and interests. You agree to comply with all instructions and recommendations provided by us from time to time.
You agree to be responsible for all activities that occur under your Account. Credentials for your Account must be kept secure at all times and you are forbidden to share data relating to your Account with any third parties. Should you suspect that your Account or your credentials have been or are being used by a third party you must contact us immediately by using the Contact Information.
You also agree not to:
We may have to suspend the supply of any of the Functions to:
The Seller is entitled to decline or adjust an order from the Buyer and close down your Account in the event that you provide us with untrue, inaccurate, not current, or incomplete information when creating your Account. This shall also apply if the Buyer fails to comply with these Terms (for example if you have not paid for the Goods in time) or other mandatory provisions by law. Upon occurrence of any of these events, the Seller will contact you and request that you remedy your breach of these Terms.
It is your responsibility to ensure the following.
If the Goods are manufactured in accordance with a specification supplied by you, you shall indemnify us against all liabilities, costs, expenses, damages and losses, including any direct, indirect or consequential losses, loss of profit, loss of reputation and all interest, penalties and legal and other reasonable professional costs and expenses suffered or incurred by us in connection with any claim made against us for actual or alleged infringement of a third party’s intellectual property rights arising out of or in connection with our use of the your specification. This clause shall survive termination of these Terms.
Our liability to you will be limited as follows:
a. We shall not be liable to you, whether in contract, breach of statutory duty, or otherwise, for any loss of profit, or any indirect or consequential loss arising under or in connection with any contract between us; and
b. Our total liability to you for all other losses arising under or in connection with any contract between us, whether in contract, breach of statutory duty, or otherwise, shall be limited to the total sums paid by you for Goods under the applicable order/contract.
We are not responsible for delays and defects outside our control. If our suppliers are delayed by an event outside our control, then we will contact you as soon as possible to let you know and we will take steps to minimise the effect of the delay. Provided that we do this we will not be liable for defects and delays caused by the event, but if there is a risk of substantial defect or delay you may contact us to end the agreement and receive a refund for any Services you have paid for but not received.
The Parties undertake to treat all Confidential Information they receives as confidential, safeguard it accordingly and not disclose it to any other person without the prior written permission of the disclosing Party, and not use or exploit the disclosing Party’s Confidential Information in any way except for the purposes anticipated under these Terms or the Contract.
The Parties agree and acknowledge that the Confidential Information may be used solely for the fulfilment of the obligations under these Terms and not for any other purpose.
The confidentiality undertaking above shall not apply to any Confidential Information that the Receiving Party can establish is or becomes available to the public (otherwise than by breach of this Agreement or any other confidentiality undertaking).
Each party also undertakes to ensure that any information disclosed under this section, to the extent possible, shall be treated confidentially by anyone receiving such information.
We may modify these Terms at any time. In the event of changes which are not minor and may affect you, you will be notified via email. You are responsible for keeping yourself informed of any changes to these Terms. The latest version of these Terms will be available on the Site. Amendments to these Terms become effective the business day following the day they are posted.
All new functionalities, features and content introduced and added to the Functions, the Site will be subject to what is stipulated in the Terms.
If you have any complaints, please contact our support department by using any of our Contact Information.
More information about how we process personal data can be found in our Privacy Policy.
The Site is owned and operated by Work Solution. All copyrights, trademarks, trade names, logos and other intellectual or industrial property rights held and used by us as well as those presented in the Functions (including titles, graphics, icons, scripts, source codes etc.) are our property or third party licensors’ property and must not be reproduced, distributed, sold, used, modified, copied, limited or used (in whole or in part) without our written consent.
You must not tamper with, attempt to gain unauthorised access to, modify, hack, repair or otherwise adjust any of our material, hardware, source-codes or other information for any purposes.
The Functions and other information, including all associated intellectual property rights, provided and made available by us, remain our exclusive property. You may not use our exclusive property for commercial or any other purposes without our written consent.
Swedish law shall apply to these Terms.
Any dispute, controversy or claim arising out of or in connection with these Terms, or the breach, termination or invalidity thereof, shall be finally settled by arbitration administered by the Arbitration Institute of the Stockholm Chamber of Commerce (SCC). The Rules for Expedited Arbitrations shall apply, unless the SCC in its discretion determines, taking into account the complexity of the case, the amount in dispute and other circumstances, that the Arbitration Rules shall apply. In the latter case, the SCC shall also decide whether the Arbitral Tribunal shall be composed of one or three arbitrators. The seat of arbitration shall be Stockholm. The language to be used in the arbitral proceedings shall be English, unless the parties have agreed otherwise. The SCC shall appoint the arbitrators. All arbitral proceedings shall be kept strictly confidential.
Work Solution i Sverige AB is an entity registered in Sverige.
Registered address: Bergkällavägen 23, 192 79 Sollentuna
Reg. No.: 559047-4093
VAT No.: SE559047-409301
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